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ONSITE PRINTER REPAIR NEEDED? LAPTOPS OR NETWORK DEVICES NEED SERVICING? WE WILL COME TO YOU.

In business, time equals money. Having your IT hardware not working can drastically decrease productivity and impact your company’s financial performance. When you need it fixed quickly and onsite, think OmniData Services (ODS). Whether it is onsite printer repair, or another type of IT hardware repair, we have got you covered.

ODS has coverage of more than 90% of the United States and onsite repair capabilities throughout 20 other countries throughout the Americas. Our onsite engineers are trained and managed by ODS, and are primarily utilized to repair our corporate and small to medium-sized business clients’ equipment at their facilities.

Contact us for a price quote or to learn more about our onsite printer repair services.

Our onsite engineers will be dispatched to your location to repair your company’s printer fleet, desktops, laptops, servers, or network devices. Our onsite engineers support our customers requiring high availability service level agreements and onsite responses on a next business day basis.

Why OmniData Services specializes in onsite printer repair

One of the most critical components of an IT infrastructure is the printer. Without it, some businesses or locations cannot properly service customers; hence the need for urgent service calls. Due to their mechanical nature, they are also prone to wear and tear and breakdowns. That is why for more than 20 years, ODS has given a very high priority to onsite printer repair, in addition to repairing laptops, servers, desktops and network devices. Our technicians are the most knowledgeable and experienced in the industry, and will manage your printer repair and other technical requirements with excellency.

OmniData Services Provides Onsite Printer Repair Services in the these locations:

North America

• United States (HQ)
• Canada
• Mexico

Caribbean

• Dominican Republic
• Puerto Rico

Central America

• Belize
• Costa Rica
• El Salvador
• Guatemala
• Honduras
• Nicaragua
• Panama

South America

• Argentina
• Bolivia
• Brazil
• Chile
• Colombia
• Ecuador
• Paraguay
• Peru
• Uruguay
• Venezuela

ODS Depot Repair Services

Sometimes repairs are needed on an ongoing basis or cannot be performed onsite. That is where our depot repair services are the preferred option.

OmniData Services has the expertise and quality control procedures in place to repair our clients’ equipment at our depot repair centers throughout 21 countries in North America, Latin America and the Caribbean.

Our depot repair engineers are certified on a wide array of equipment, and our culture of continuous process improvement helps keep our engineers up to date on industry trends and procedures. Employing a secure and controlled environment, our in-country depot repair services and infrastructure are equipped to manage the repair and refurbishment of whole unit devices such as printers and desktops, as well as, field replicable units and sub-assemblies such as fusers, logic boards and power supplies.

Our depot repair services vary widely from next day turnaround times for mission critical devices and parts to 3-5 business day turnaround times for full refurbishment and repair.

ODS can be your Okidata service center. We carry spare parts and can repair and refurbish a wide variety of Okidata printers.  Among other brands, we also handle Fujitsu maintenance, Epson service support as well as repair on products from Access-IS, IER, Honeywell , Datamax-O'neil, Intermec, Lexmark, Epson, Fujitsu, Okidata, AMT Datasouth along with many other top manufacturers.

Why Select ODS for Your Depot Repair Services?

Depot repair services are an excellent alternative to dispatching field engineers to perform onsite service. Why choose ODS for your depot repair services?

• Our engineers are up to date on the latest repair and maintenance procedures
• ODS operates only in secure, controlled environments
• We offer next-day turnaround capability for mission-critical devices
• Reliable service in 21 countries

Contact ODS to learn more about our Depot Repair Services.

IMAC BY ODS: Let Our Experienced Staff Help with Your Organization’s Installs, Moves, Additions and Changes

OmniData Services knows that IMAC, which stands for Installations, Moves, Additions and Changes (as well as disposal), are among the top needs of companies today. They are vital support services for any organization and these important concepts apply equally, from a printer swap all the way up to a multi-phased refresh of all equipment in a company’s facilities.

With years of experience in Project Management, ODS has the right staff to help manage IMAC’s successfully with our clients throughout North America, South America and the Caribbean.

Interested in learning more about how ODS can help with IMAC projects for your organization? Contact ODS

 ODS technicians leverage our certified processes and technology to provide you with the most efficient and cost effective service. Some of our IMAC services include:

• Installation of new equipment onsite (printers, desktops, servers, networking devices, etc.)
• New office setups
• Movement and reinstallation of pre-existing equipment within your sites
• Disassembly and reconfiguration of IT systems for relocation
• Rolling out new memory, drives, hardware and software
• Laptop or desktop refresh
• Software upgrades
• Equipment recycling
• Reverse Logistics

Advantages of selecting ODS for your IMAC needs

Whether your organization needs help with installs, moves, additions, changes or disposal of IT equipment, OmniData Services offers various advantages:

• Regional reach from Canada, United States, Mexico, the Caribbean and South America
• Commitment to understand and exceed your organization’s unique needs and special requirements
• A team of experienced, well-trained engineers that will reduce your implementation times
• A predictable cost model that will work within your budget
• A partner with close to three decades of experience in the industry
• Accountability for work being completed on time
• We also service equipment from multiple manufacturers including Okidata, Datamax-O'neil, Lexmark, Access-IS, Genicom, IER, Fujitsu, Unimark, AMT Datasouth, Epson, HP, IBM and Dell

Contact ODSContact ODS to learn more about our IMAC services and to receive a quote.

Supply Chain Logistics by ODS

Supply chain logistics involve the carefully managed movement of product from the manufacturer, through the distribution and warehousing process, to the end consumer. At OmniData Services (ODS), we have developed online systems, proven processes and a growing number of warehousing facilities throughout North America, South America and the Caribbean to make up a top-notch supply chain logistics system that provides optimal support our growing clients’ needs.

Interested in learning more about the supply chain logistics services ODS can offer? Contact ODS

For our customers that require a quicker resolution time ODS offers advance exchange programs that involve us shipping out a new or refurbished item in advance of receiving the defective item. The customer is thus able to receive the part (and resolve the problem) sooner. We can then repair the defective part through our Depot Repair

Look to OmniData Services for your Computer Systems and POS Repair Needs

Whether you operate a small business, large corporation, or a retail location, ODS can now offer you computer systems repair and POS system repair services throughout the United States, Canada, Mexico and across Latin America and the Caribbean. At ODS, we are known for our superior service, highly trained technicians and competitive pricing.

POS Repair

We know that when your Point of Sale (POS) system is down, it is costing your business money. If you operate a restaurant, hotel, grocery store or any other type of retail location, we now offer great POS repair options for these mission critical devices, as well as a variety of models on sale to choose from.

Whether it be a POS receipt printer, dot matrix printer, scanner, computer, or LCD/Touch screen, ODS has qualified and dependable technicians available to help you get your POS system up and going at an affordable price. We offer POS repair service for all major manufacturers such as NCR, IBM, Fujitsu, & HP to help your restaurant, hotel, grocery or retail shop grow.

Contact ODS if you need POS repair service for your business.

Computer Systems Repair

ODS offers a wide range of computer systems for small business to large corporations. With more than two decades of computer systems repair and sales experience, including laptops and servers, ODS is your ideal partner for the supply and repair of these critical IT products.

Whether it be the custom configured workstations, networking equipment or hard drives, serial expansion cards or other computer peripherals, ODS offers competitive prices and dependable repair services on such brands as HP, Dell, Lenovo and IBM systems.

With nationwide coverage delivered at the local level by our qualified and dependable technicians, let ODS help you with computer systems repair and sales requirements. 

Looking for reliable and cost-effective computer systems repair? Contact ODS

Professional Repair and Maintenance of Self-Service Kiosks by ODS

From airport and hotel check-ins to photo printing, bill paying, movie tickets and many other transactions, self-service kiosks are increasingly important. It is estimated that 131,000 self-service kiosks exist in the United States alone.

At OmniData Services (ODS) our years of experience in the travel and airline industry has given us, the know-how to cost-effectively repair and maintain self-service kiosks. We are able to service a selection of self-service kiosks for multiple uses from a variety of manufacturers.

Contact ODS if you are looking to repair or refurbish one or more self-service kiosks.

For those in a limited IT budget, a refurbished self-service kiosk may be a preferred alternative to purchasing a new one. ODS specializes in the refurbishment of self-service kiosks and other IT equipment. Our ISO 9001 certification ensures that our people and processes meet the quality standards you would expect from a world-class service provider. 

Count on ODS for Delivery of Self-Service Kiosks Where You Need Them

No matter where your self-service kiosks are located, after repair at our Houston headquarters, we can ship the equipment back to you quickly. We have been recognized by our clients for our short turnaround times, quality work and competitive pricing

Need a price quote on repair service for self-service kiosks? Contact ODS today.

We Specialize in the Procurement and Distribution of Hard to Find IT Equipment

For more than two decades, OmniData Services (ODS) has been a market leader in procurement of legacy and proprietary hard to find IT equipment. ODS has expertise built around the procurement and distribution of thermal printers, dot-matrix printers, POS devices, general purpose printers, intelligent keyboards, scanners, boarding gate readers, self-service kiosks, computer systems and peripherals.

We feature hardware from from all of the major OEMs including: IER, Fujitsu, Access-IS, Okidata, Texas Instruments, Genicom, Datamax-O'neil, Unimark, AMT Datasouth, NCR, Lexmark, Epson, Dell, HP and IBM.

Need procurement for IT products or hard to find equipment? Contact ODS.

The ODS Procurement Process

There are various steps that ODS takes in the procurement process to ensure our clients receive the best possible service. These include:

• Need Identification - We will help you assess whether your need calls for repair, replacement with refurbished equipment, or new equipment.

• Manufacturer Identification - What is the proper equipment and manufacturer for your need.

• Pricing - We provide a price quote or, if not in stock, an estimate for procurement of the needed equipment.

• Logistics - We will prepare the equipment and ship it from our secure, controlled warehouse ensuring proper quality controls as part of our supply chain logistics.

Whether it is printers, scanners, intelligent keyboards, self-service kiosks, spare parts, printheads, maintenance kits and other consumables or any other hard to find legacy IT equipment, you can count on OmniData Services as your procurement partner

Contact ODS to get a price quote for procurement of products or hard to find IT equipment.