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Network coverage

 

 

 In addition to an extensive network in the Americas, ODS offers these added services.

Local Equipment Disposal

ODS provides a Recycling and Disposal Program with a uniquely tailored approach to maximize each customer’s economic goals. We ensure destruction of all equipment and data in a compliant manner; or, as requested by the customer.

 On-Line Repair Ticket Tracking

With our Web-IT-based platform, we work to give you a complete visibility on your critical service including activities on applications, servers, desktops, network, and storage. We make sure you have the right information real time. If needed, our system will immediately escalate the situation to all of the appropriate personnel who can work together until the issue is resolved.

This service provides proactive monitoring, notification, escalation, and real-time reporting through our web-based portal. This, also, allows customers to select the appropriate metrics to monitor for performance activities and SLA’s.

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